Legal
Privacy Policy
Last updated: January 2025
1. Information We Collect
When you submit a quote request, contact form, or otherwise interact with our website, we collect the information you provide directly — including your name, email address, company name, phone number, and project details. We may also collect technical information such as IP address, browser type, and pages visited through standard web analytics tools.
2. How We Use Your Information
We use the information you provide to respond to your inquiries, prepare and deliver quotes, communicate about your project, and improve our services. We do not sell, rent, or share your personal information with third parties for marketing purposes. Information shared via our quote form is used exclusively for the purpose of evaluating and fulfilling your fabrication inquiry.
3. Project and Design Confidentiality
We treat all design files, drawings, specifications, and project details submitted through this website as confidential. Our team does not share or disclose customer project information outside of the internal personnel required to evaluate and fulfill your request. For programs requiring formal non-disclosure agreements, we are happy to execute an NDA prior to your submission.
4. Data Retention
We retain contact and project information for as long as it is necessary to fulfill your request and maintain our business records. If you request that your information be deleted, contact us at info@artecmetalworks.com and we will respond within a reasonable time.
5. Cookies and Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors interact with the site. This data is aggregated and anonymous. You may disable cookies in your browser settings without affecting your ability to use the site.
6. Third-Party Services
Our website may link to or integrate with third-party services. We are not responsible for the privacy practices of those services. Please review their privacy policies independently.
7. Security
We take reasonable technical and organizational measures to protect the information you share with us. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security of your information.
8. Contact
For privacy-related questions, requests, or concerns, contact us at info@artecmetalworks.com. We will respond within 5 business days.